csprashanth2000
About Candidate
Location
Education
B
Bachelors in commerce
2002
Bangalore University
Work & Experience
A
Associate Service Delivery Manager
June 2012 - May 2013
Microland Limited
Supported end to end global infrastructure management for GE account for all 11 years tenure.Have onsite client management experience for 6 years based out of US.Have good hands on experience managing SLA/KPI/Contracts.Good exposure and logical thinking handling incidents, change,service requests,adhoc projects and vulnerability management.
G
Group Leader
April 2004 - June2012
Hinduja Global Solution
Managed and mentored team of 25+ members in supporting US based telecom business customer.Have hands on experience on vendor management and client management.
